General Terms and Conditions


Bookings, Tickets & Ticket Collection

Tickets for Limelight shows and one-off workshops can be bought in advance (or on the day if event is not sold out). There is a £2.00 charge for all bookings made online or over the phone, and a £1.25 charge for any card payments made in-house. These fees help to cover the costs of processing card payments, as well as contributing to the upkeep of our box office and card payment systems.

Tickets will be available for collection from the Limelight Theatre Box Office at Reception prior to the event, or can be collected at the event itself. If you booked your tickets online please bring your confirmation email as proof of purchase.

Once purchased, tickets and workshop spaces are non-refundable. However, in the case of event cancellation or alteration by the Centre or our event provider, we will provide a refund or exchange to ticket holders. In the instance that a show / workshop is cancelled the amount returned will be minus any transaction or booking fees (which the Centre is not able to recover from our service provider). 



Further ways to save

  • Concessions (concs) - if you are under 16, or in full time education, unemployed, or over 60
  • Group bookings - one free ticket for groups of more than 10
  • People in extreme financial difficulties may also receive discounted or free membership. Email sarah@qpc.org
  • Become a volunteer - volunteers are entitled to free membership amongst other benefits


Gift Aid

If you are a tax payer, using gift aid can make your donation go further. Please complete a gift aid form. This enables the Centre to reclaim tax on your donation or membership fee.



Gift Vouchers

Available for Queens Park Arts Centre workshops and Limelight Theatre tickets. Certain restrictions may apply to some shows / workshops.



Access

The building is fully accessbile. We have disabled parking close to the main doors, and the theatre is at ground level. The brochure is available in large print and on audio. We have a hearing loop in the theatre and main gallery. If you are unsure which workshop is most suitable for you, please contact the Centre in advance to discuss how we can meet your requirements.

On theatre nights disabled seating is limited. Please contact the Centre in advance to let us know about access requirements.



Queens Park Arts Centre is a registered charity no. 1092147 and company limited by guarantee no. 04279862 (VAT no. 596094105). Whilst every effort is made to ensure that published details are correct, we regret we cannot accept responsibility for last minute alterations, inaccuracies or cancellations.


The Centre has a code of conduct policy, a copy of which is available at reception.



Queens Park Arts Centre gratefully acknowledges the financial support of Aylesbury Vale District Council and the William Hardings Charity.